Adora Supplements: Frequently Asked Questions

Yes! Unlike other products like soft chews or products using artificial ingredients, Adora Supplements are made using rich, naturally delicious chocolate, using only the finest ingredients.

After producing premium chocolate products for more than a century, Thompson Brands believed that chocolate could offer more than just great taste, leading to the creation of Adora Supplements. Now you don’t have to choose between good health and great taste!

Our milk chocolate and dark chocolate are made with ingredients that are generally known to be gluten free. However, these ingredients are not certified as gluten free by Thompson Brands or a formal certification body.

Our dark chocolate Adora Calcium Supplement is Non-GMO Project Verified. Our milk chocolate products are made using non-GMO ingredients, but is not certified.

No. In 2020 we enhanced our chocolate formula to provide consumers with a better tasting, premium chocolate. Our products are Fair Trade certified, with our dark chocolate also being Non-GMO Project Verified.

Adora milk chocolate products contain milk and soy. In addition, our products are made in a facility that processes tree nuts. These products include Adora Milk Chocolate Calcium Supplement, Adora for Kids Multivitamin, and Adora for Kids Probiotic.

Adora dark chocolate products are manufactured on equipment shared with milk and soy containing products. Milk and soy may be present. In addition, our products are made in a facility that processes tree nuts. This pertains to our Adora Dark Chocolate Calcium Supplement.

Allergies and food intolerance issues vary on an individual basis. Therefore, we encourage all consumers to review the ingredient information on our packaging before determining if our products are right for you. Furthermore, we always advise that you seek your doctor's advice before taking any new dietary supplements.

Adora produts are made in a facility that processes tree nuts. Our facility handles pecans and almonds, specifically. Tree nut containing products are manufactured on separate equipment, which is cleaned and sanitized after each run. However, we understand tree nuts can cause serious allergic reactions to some, so please use caution if you have severe nut allergies and consult your healthcare provider for guidance.

All of our Adora products are proudly made in America at our manufacturing facility in Connecticut.

Cocoa beans that have been fermented, dried and roasted are ground into cocoa mass - the mass is melted to become chocolate liquor. There is no alcohol in chocolate liquor or in Adora products.

Chocolate is toxic to dogs. We advise that you contact your veterinarian or the Pet Poison Helpline at 855-764-7661 for immediate assistance.

Yes, because our delicious Adora Supplements are made with chocolate, they will melt if exposed to a high temperature for an extended period of time. It is best to store your product in a cool, dry place - preferrably between 60-70 degrees Fahrenheit, at or below 50% relative humidity.

Keep out of reach of children and pets. Adora products should be stored between 60-70 degrees Fahrenheit, at or below 50% relative humidity. Under these conditions:

o Adora for Kids Supplements are best if used within 12 months of manufacture date.

o Adora Calcium Supplements are best if used within 24 months of manufacture date.

Due to the chocolate properties of these products, Adora is subject to melting and may be affected by changes in temperature. When a change in temperature occurs, the cocoa butter components of the chocolate may separate, resulting in a whitish/light color appearance, commonly referred to as “bloom”. Loss of flavor and texture may also occur as an outcome of this activity. This “bloom” is a result of the Adora Calcium products being stored and/or shipped at temperatures greater than 75 degrees Fahrenheit after it leaves our facility. 

The vitamins, minerals or probiotics in Adora products may also be impacted by these changes in temperature. If the storage and/or shipping conditions exceed 90 degrees Fahrenheit the vitamins, minerals or probiotics in Adora products may begin to degrade, causing the efficacy and potency of our products to be compromised. 

Each of our Adora Supplements are labeled with a Best By date, which is based off of the potency and effectiveness of the nutrients in each piece. Although we do not believe our products contain ingredients that would be harmful if taken after this date, it is not advised.

We strictly adhere to all current rules and regulations regarding the labeling of our products. Each batch produced of our Adora Supplements is tested and verified by a third-party laboratory to confirm the level of nutrients in each of our products meet all requirements as determined by the Food and Drug Administration.

No. Our pouches are resealable after opening, but we advise you to keep your Adora Supplements out of reach of children and pets.

On the off chance your order arrives in anything less than perfect condition or if for any reason you’re not completely satisfied, please contact us at info@adorasupplements.com with your name, a brief description of your issue, date and location of purchase, lot code (on back of pouch), and any pictures you can provide us. One of our customer service representatives will be in touch to help rectify your issue or concern.

Adora Supplements are a tasty alternative to taking your vitamins and minerals, which may cause you to want more than you need. However, Adora is not candy. Please use as directed.

Calcium is essential for building strong bones and teeth, and supporting healthy blood pressure, muscle movement and nerve transmission. Although your body receives calcium through a balanced diet, by consuming foods like cheese, nuts and milk, Adora makes it easy (and delicious) to get the calcium you need, by taking just 1-3 pieces, depending on your age and indvidual needs. Please use as directed.

The good news is that you are never too old or too young to improve your bone health. At all ages, a diet with enough calcium and vitamin D, together with weight-bearing physical activity every day, can prevent problems later. The majority of bone-building occurs in children between the ages of 9 and 18. The more calcium stored in the teen years, the greater the bone mass as an adult. While calcium is important for everyone, we recommend consulting with your health care provider to determine if Adora Calcium Supplements are right for you or your children.

Adora Calcium Supplement is made with vitamin D3 and magnesium for optimal absorption of calcium.

Adora Calcium has been formulated to deliver approximately 500 mg of (elemental) Calcium per piece. Per FDA regulation, the declaration on a pack of dietary supplements must be the weight of calcium and not the weight of Calcium Carbonate.

Adora Calcium should be consumed as a dietary supplement, not as a piece of chocolate or candy. It can be tempting to give Adora to your children, but we advise that you consult with your healthcare professional to detemine what is most appropriate.

Contact your health care provider to discuss your concern. Although our products do not contain ingredients or nutrients thought to be harmful, please use as directed.

Multivitamins often help deliver the vitamins and minerals children need for healthy growth and development. With one serving of Adora for Kids Multivitamin, your child will receive vitamins A, C, and E to help maintain a strong immune system, vitamin D for bone health, and B vitamins also. Each child's needs are different, so we advise you consult your pediatrician to see if a multivitamin is right for your child.

Vitamin D is available in two forms: D2 (ergocalciferol) and D3 (cholecalciferol). Adora Calcium Supplements and Adora for Kids Multivitamin contain vitamin D3 as it is considered to be more effective. D3 is what your body produces in response to exposure to sunlight.

Yes. Adora for Kids Multivitamin and Probiotic are full of nutrients kids need, with a taste they will love. Adora for Kids products may be taken in concert with one another, but we always advise that you seek your doctor's or pediatrician's advice before taking any new dietary supplements.

Adora for Kids was formulated specifically for children ages four years of age and older. Adora products are not recommended for children younger than four, unless otherwise advised by your doctor or pediatrition. Should your child under four years old accidentally consume Adora, please contact your health care provider.

Contact your child's health care provider to discuss your concern. Although our products do not contain ingredients or nutrients thought to be harmful, such as iron, which could lead to serious side effects if consumed in large amounts, please be cautious and use as directed.

Probiotics deliver a mixture of good bacteria to improve gut health. Adora for Kids Probiotic delivers 1 billion Colony Forming Units (CFU's)per serving to help digest food and absorb nutrients. As always, it is best to consult your pediatrition before giving your child a probiotic.

No. Probiotics are live beneficial microorganisms (good bacteria) and prebiotics are a type of fiber that feed that good bacteria.

The two strains in our product are Lactobacillus rhamnosus Rosell-11 and Lactobacillus helveticus Rosell-52. A review performed on the combination of these strains showed that the probiotic blend could have a beneficial effect on antibiotic-associated diarrhea (AAD) and acute gastroenteritis, irritable bowel syndrom, Helicobacter pylori eradication and lactose intolerance. Several randomized trials conducted on this combination demonstrated its efficacy to prevent antibiotic-associated diarrhea (AAD) when used during antibiotherapy, especially in children who are more sensitive to AAD.

Yes. Adora for Kids Multivitamin and Probiotic are full of nutrients kids need, with a taste they will love. Adora for Kids products may be taken in concert with one another, but we always advise that you seek your doctor's or pediatrician's advice before taking any new dietary supplements.

Adora for Kids was formulated specifically for children ages four years of age and older. Adora products are not recommended for children younger than four, unless advised by your doctor or pediatrition. Should your child under four years old accidentally consume Adora, please contact your health care provider.

Contact your child's health care provider to discuss your concern. Although our products do not contain ingredients or nutrients thought to be harmful, please use as directed.

Products received defective or damaged are eligible for a refund or exchange within 30 days of purchase. Please send us an email at info@adorasupplements.com with your name, a brief description of your issue, date and location of purchase, lot code (on back of pouch), and any pictures you can provide us. One of our customer service will be in touch to help rectify your issue or concern.

Customers will receive a confirmation email when their order is placed and again when the order is shipped. Orders are typically packed and shipped the following business day. Orders requiring a transit time of 3 business days or greater must ship by Tuesday, to arrive before the end of that same week. Orders requiring a transit time of 2 business days must ship by Wednesday. Orders requiring longer transit times placed after these day(s) will ship the following Monday.

Adora products are available to be shipped to any of the continental 48 states in the US. We do not ship internationally at this time.

Adora Supplements are available to ship via our website (adorasupplements.com) or can be found on the shelves of many natural and conventional grocery chains, including Whole Foods Market and other leading health food stores.

Please notify us of any problems or concerns so we can resolve the issue by emailing info@adorasupplements.com.